From Weeks to Hours: $150K Saved Every Year

Primate’s Network Model lets operators complete grid updates in 4 hours instead of 80, cutting dependency on engineers, eliminating backlogs, and typically saving over $150,000 per year in labor costs.

$150K+

annual labor savings

96%

faster update time

Real-Time Monitoring vs $6.7B Blackout

During the 2003 Northeast blackout, alarm failures left operators blind for over 90 minutes.Primate’s real-time EMS health monitoring would have caught the failure instantly, preventing cascading outages and billions in economic losses.

$6.7B

loss avoided

90+

min faster operator response

Preventing $1M-a-Day Penalties

NERC violations for missed contingencies can cost utilities millions daily. Primate continuously monitors data quality and system limits, instantly flagging potential breaches to help keep operations compliant and penalty-free.

$1M/day

fines prevented

3

key NERC standards covered

One Visualization. $100M in Mission Costs Saved

A detected anomaly nearly grounded a million-dollar launch. Primate’s visualization revealed it was outside the critical zone, preventing an unnecessary cancellation and saving hundreds of millions in wasted preparation.

$100-$150M

loss avoided

0

false aborts

Turning $1.7M Outages Into Minutes of Downtime

Average grid outages last 5.8 hours and cost $1.7M in downtime and penalties. Primate’s fault detection helps operators isolate and resolve issues fast, often restoring power in minutes instead of hours.

$1.7M

saved per outage

83%

faster recovery time

Stopping $300K-an-Hour Downtime Before It Starts

Each hour of downtime costs electric utilities around $300K. Primate’s continuous visualization spots anomalies before they escalate, keeping systems online, reliable, and efficient around the clock.

$300K/hr

loss prevented

24/7

intelligent alarming

Built for Every Role in the Control Room

Operators

See all your data on one actionable display with visual awareness that drives faster, safer responses. Primate’s control room software simplifies complex data, reduces alarm fatigue, and lets you act confidently under pressure.

Operations Managers

Monitor performance and resource health across every system from one dashboard. Identify issues early, make data-backed decisions, and improve uptime without adding complexity to your workflow.

Security & Compliance Teams

Maintain operational visibility with detailed system monitoring and event tracking. Primate’s control room software supports NERC-aligned practices, giving clear insight into system activity, configuration changes, and operator responses.

Executive Leadership

Gain a complete operational overview through high-level dashboards designed for strategic visibility. Track performance metrics, assess risks, and make faster, more informed business decisions.

Public Relations

Access real-time visual updates and system data for transparent communication during public incidents or outages. Strengthen credibility and trust by providing accurate, verified information directly from your control room.

Why Primate Leads in Control Room Software

Built for mission-critical operations, Primate delivers unmatched clarity, speed, and reliability. Each component of the Primate system is engineered to keep your operations stable and your teams in sync, no matter the load or complexity.

Primate delivers:

Enhanced situational awareness

Faster operational response

Unified real-time visualization

Secure, compliant architecture

Automated anomaly detection

Proven reliability at scale

Unified Data Visualization

Combine every data source into one clear, customizable view for faster & better decisions.

Intelligent Display Management

Design custom dashboards and video wall content for your specific operational demands.

Real-time Monitoring

Anticipate issues early with continuous system visibility and automated alerts.

Secure Compliance

Maintain operational visibility with the insights you need to meet CIP, NERC & industry compliance standards.

Ready to try the next generation of control room software?

Request a QUOTE

How Primate Technologies Works

Outside System

Messaging

Applications / Studies / Sims

Geographic Integration

Control Systems

Alternate Sources

Gas Pipelines

Security

.

Gain Complete Situational Awareness

Primate’s control room software delivers every operational view you need, transforming complex system data into real-time visual intelligence.

Control room screens with visualizations

Advanced Control Room Solutions

From real-time monitoring to advanced analytics, every tool is built to enhance awareness, reduce response times, and deliver precision under pressure.

Control room with data integration overlay, showcasing intelligent aggregation and custom calculations

Data Integration & Custom Calculations. Intelligent aggregation, calculation, and processing of data from multiple systems. Operators view consolidated data in a single display, enabling faster decision-making and improved operational efficiency without switching between systems.

Control room operator analyzing data visualization on multiple high-resolution displays

Data & Visualization. Transform complex system data into intuitive block, schematic, and geospatial views, reducing operator cognitive load and enabling faster response times in mission-critical environments.

Large-scale video wall displaying geospatial and system data for enhanced operational decision-making

Video Wall Content & Display Solutions. Maintain crystal-clear, fully readable displays across both video walls and desktop monitors, ensuring critical information is never distorted or cut off at any scale.

Industries We Power

From grid operations to emergency management, Primate’s control room software supports the systems that keep critical infrastructure running safely and efficiently.

Electric Transmission & Distribution

Pipeline Operations

Gas Utilities

Mission-Critical Operations

Transportation

Handshake overlaid with power lines, representing trusted control room solutions for critical industries

News & Resources

Case Study

Baldwin EMC: From Static Mapboard to Dynamic Control Room

9/8/25

Blog

Powering Reliability: Custom Dashboards for Electric Utility Operations

5/27/25

Blog

What is a Video Wall? A Complete Guide

4/22/25

Ready to experience the clarity and control only Primate delivers?

Request a demo

Frequently Asked
Questions

What makes your dashboards different from others?

Most systems display images that can blur or lose detail when scaled. Primate’s control room software uses vector rendering for crystal-clear visualization at any scale. Dashboards and wall displays remain sharp and fully interactive, allowing operators to zoom, layer, and customize views without losing accuracy or speed.

How does Primate handle data reliability?

Primate’s architecture is built for continuous uptime. It features redundant data streams, real-time health monitoring, and failover protection to ensure uninterrupted visualization, even if one system experiences a fault or communication delay.

Can your control room software work with our older setup?

Yes. Primate was built to integrate with legacy and modern systems alike (SCADA, EMS, ADMS, GIS & more). It connects securely through APIs or existing communication protocols, allowing utilities to modernize their control rooms without a full system replacement or long downtime.

How does Primate reduce display maintenance costs?

Primate's Network Model dramatically accelerates backend display maintenance. Engineering teams can complete grid display updates in 4 hours instead of 80, a 95% reduction in maintenance time. This eliminates backlogs, reduces dependency on specialized engineers, and typically saves utilities over $150,000 per year in labor costs.

What does the Primate implementation process look like?

Every deployment starts with a scoped project plan tailored to your environment. Our team handles discovery, system integration, configuration, and testing, working closely with your operators throughout. We provide hands-on training and validation before go-live. This phased approach keeps your control room fully operational while we build and test in parallel.

Control Room Software Built for Critical Decisions